Services

We hope you will enjoy your stay here at Sunwing Family Resort. To make your stay even more comfortable, we have made these services available to you:

Self Service Laundry (powder) 80 TL
Iron & iron board 35 TL/day or 200 TL/week
Extra cleaning per day
(including towels & linen)
400 TL
Extra change of towels & linen 100 TL
Express Laundry Contact Help Desk
Lollo & Bernie Welcome Package 275 TL
Lollo & Bernie Visit 250 TL
Welcome Package 525 TL
Royal Welcome Package 1480 TL
Day use of apartment on departure day* 700 TL (15:00)
Day use of apartment on departure day*  750 TL (18:00)

* Subject to limited availability. Please check with our Help Desk 24 hours before your departure day.

For Baby

Baby push chair rental
(for 1 child, up to 15kg)

60 TL/day or 380 TL/week
Baby cot rental 50 TL/day or 325 TL/week
Baby chair rental 40 TL/day or 250 TL/week
Baby sitter rental (equipment) 30 TL/day or 190 TL/week
Nursery table rental 30 TL/day or 190 TL/week

Baby package

550 TL/week

Baby package (large)

1300 TL/week

 

Air Conditioning

Available free of charge.  The hotel has a centrally controlled air condition system (set to 22 – 26°c in room/apartment). In the beginning and at the end of summer, the central may change from cold to hot air, depending on weather and temperature.

TV Service

Info: channel 1 
Euro News: channel 2
BBC World: channel 3
National Geo. Wild: channel 4
BBC Entertainment: channel 5
Eurosport: channel 6
Bloomberg: channel 7
CNN International: channel 8
Disney Junior: channel 9
Boomerang: channel 10
Kepycenb: channel 11
Baby First: channel 12
Cartoon Network: channel 13
Bein Action: channel 14
MTV Live: channel 15
TRT-1: channel 16
MCM Top: channel 17
NTV: channel 18
ZDF: channel 19
MTV Hits: channel 20
ARD: channel 21
Bein Family: channel 22
National Geographic: channel 23
PLANETA: channel 24


Safety Box

We recommend that you use the safety box in your room for all your valuables. Your first opening code is 1357.
The hotel does not assume any responsibility for items not kept in the safety box.
For your safety, we recommend that you close the balcony doors and windows at night and whenever you leave your apartment/room.  

Room Cleaning

Happy Baby & Royal Suites, Lollo & Bernie Suites and Royal Welcome Package:

Cleaned every day between 8:30 and 15:30.
Please let us know at the Help Desk if you'd like your apartment cleaned at a specific time.

All other apartment types:

Cleaning between 8:30-15:30
• No cleaning service available after 22:00.
• Two non-cleaning days per week: Tuesday and Friday.
Note: If you’re travelling unspecified, apartment cleaning is not included. Cleaning service can be booked at the Help Desk at an additional charge.

Fresh Bath Towels & Bed Linen

Would you like fresh bath towels and/or bed linen? Place your used towels/linen in the laundry basket in the bathroom. You can exchange your used pool and beach towels for fresh ones at the Spa at 09:00-10:00 and at 17:00-18:00.

• Why not re-use your towels and bed linens which help us significantly reduce our electricity, detergent and water usage? Be our environmental hero and see our tips here.